Issue:
QuoteAnywhere cannot generate contract documents because the API that is trying to reach the report files does not have access to that folder.
Solution:
QuoteAnywhere will need access to the Reports folder in order to generate documents. If you're not sure where your Reports folder is located, you can find the path in WeEstimate -> Program Options -> Environment -> Reports -> Reports Location.
Next, check what Application Pool the QuoteAnywhere site is using. This can be found in IIS -> QuoteAnywhere 2.0 API site -> Basic Settings ... -> Application Pool.
Next, go to Application Pools -> [App Pool the QA2 site is using] -> Advanced Settings -> Identity. Enter credentials that have access to the Report Folder. A specific user is required to authenticate for the folder.
Comments
Please sign in to leave a comment.